Information in English
Can I order from abroad?
It depends on which country you want to place an order. For orders within Germany the delivery takes place up to your house. For orders within the EU, delivery takes place to the nearest postal station in your area. For orders outside the EU, please contact us personally as there are special requirements to be considered for each country.
How do I place an order?
You can place your order through our website or by an e-mail in English. We will also help you find a distributor in your country, if you wish.
how do I pay?
We offer our customers the possibility to pay via PayPal or transfer. In order to be able to contact you, we need to know your contact datas, such as e-mail address, invoice address, telephone number.
If you have any questions, please feel free to contact us by e-mail or call. We can take care of you in English.
If you live in a non-eu country, there is the possibility to have a part of the value-added tax (VAT) repayed. For this case we are working in collaboration with Global Blue. If you need more information about this process please contact us.